You'd be surprised how often we hear it. Someone buys a 3D printer or laser cutter, gets it set up, runs a few test prints - and then it just kind of... sits there. Not because they've lost interest. More because they hit a wall and didn't know where to turn.
That's where Jase comes in.
Jase does one-on-one training sessions - 1 or 2 hours, via Google Meet, Facetime, or in-person if you're in Auckland. No slides, no jargon, no rushing. Just you and your machine with someone who uses this stuff every day and can actually explain it in plain English.
What happens in a session
It depends entirely on what you need. Some people want to nail their slicer settings - figuring out why their prints keep stringing or why overhangs are failing. Others are new to the whole thing and just need a guided walkthrough of setup, workflow, and how to get good results consistently.
Some sessions end up going deep on materials - what filament actually works well for different applications, why you'd choose ASA over PETG outdoors, how to dial in settings for flexible TPU. It's the kind of thing that's hard to figure out just from reading forums.
For laser cutter training it's usually about getting past the software. xTool, LightBurn, the FLUX machines - they're all a bit different, and the fastest way to get confident is to have someone walk you through a real project, not just watch YouTube videos and hope for the best.
One thing people don't expect
We train on any machine - not just what you bought from us. Got a Bambu Lab printer from somewhere else? Picked up a laser cutter during a sale? Doesn't matter. If you need help getting the most out of it, we're sorted.
We've had teachers book sessions before setting up 3D printing in their classrooms - and come out of it feeling genuinely confident running it with students. Small business owners who'd been avoiding the machine in the corner of their workshop. People who were just stuck on one specific setting and needed 30 minutes with someone who actually knew the answer.
Training options available
We've got a 30-minute onboarding session ($99 inc GST) - good if you just need a quick-start walkthrough on a machine you've just set up. For more in-depth stuff, the 1-hour training session is $195.50, and there's a 2-hour option if you've got a lot to work through.
If your machine's gathering dust, it doesn't have to stay that way. Book a session and let's get it sorted.
- The MindKits team